Call Center Outsourcing
Cilitech Chinese call center outsourcing services are offered through our partners Tofun information technologies, which is the largest service outsourcing company in whole Northwest China with more than 300 employee and four call centers. Cilitech and Tofun are owned by same shareholders.
Call center outsourcing services including:
- Telephone survey
- Product promotion (may subject to legal restrictions)
- After sales support
- Message transcription
- Reservations and bookings
- Online Chat
- Email support
- Order taking services
- Chinese phone answering services
- Technical support call center
- Other customer services
Services Cilitech has provided to existing customers also includes answering inbound inquiries about product information, quotation, order status and complaints etc and coordinate with customer to expedite shipment. Provide shipping documents to customer and assist them to solve problem.
Offering above mentioned services, Cilitech helped a huge number of western companies entering Chinese market in the past. Cilitech provides you with highly trained effective call center agents to do all the work for you so all the needed tasks in your China expansion could be done quickly and done well.
If you are interested, go ahead and drop us a line or send us an email. We would be more than happy to answer all your questions and provide you with a free quotation.
Digital Marketing Services
Cilitech digital marketing outsourcing services including:
Website: In the past, Cilitech helped Chinese companies to build English website, now we offer our service to our foreign customers to help them to build Chinese website. At Cilitech we believe a corporate website it’s more than just a website. It’s a lead generation system, proven to engage and capture critical information to turn a prospect into a paying costumer.
SEO: Search Engine Optimization is fundamental to digital marketing success. Cilitech SEO strategies will earn your site a higher ranking in search results. We’ll provide a full SEO keyword rankings report, a link building profile report and indexed page information. Cilitech customer focused team will improve your traffic flow and increase sales for your web-based operations.Search engines we cover includes Google, Bing, Baidu and Sogou.
Paid Search: Earn a positive ROI through Cilitech PPC search advertising. Spend money wisely and use the most targeted and cost effective form of advertising.
Social Network: Facebook, Pinterest, and many other social networks can position your brand directly in front of a very specific cross section of users on mobile devices or desktops, serving ads to people based on their age, gender, location, income, interests, workplace, education, and much more. Like the US, China has its own social network platforms such as Weibo WeChat and Zhihu. Cilitech can help you launch successful social network campaigns on all these platforms.
The most important part of Cilitech digital marketing service is that Cilitech understands both Western and Chinese culture sand can help our customers to promote their business in a way that can be easily accepted by Chinese people.